Write to us at
Tap to open your email app — please mention your registered email ID.
support@prime.bigbreakingwire.inor
contact.bigbreakingwire@gmail.com
What Is Your Query About?
💳 Billing & Membership
Failed or duplicate payments, plan upgrades, renewal and expiry questions. Include your PayU transaction ID.
🛠️ Technical Support
Login trouble, charts or screener not loading, app or notification issues. Mention your device and browser.
📊 Data Questions
Corrections or questions about market data, corporate actions, symbols or historical values.
💡 Feedback & Ideas
Feature requests and suggestions for the Prime terminal — this is how the product improves.
For newsroom, editorial and advertising queries, please use the main site's Contact page. For investment advice, note that Prime is a research tool only — see our Terms & Conditions.
Write an Effective Email
To help us resolve your query in one go, please include:
- Your registered email ID (the one on your Prime account).
- Your plan — Weekly, Monthly or Quarterly.
- For payment issues: the PayU transaction ID, amount, date and a screenshot of the charge.
- For technical issues: your device, browser/app version and a screenshot or screen recording.
We aim to respond within 2–3 business days. Billing issues with complete transaction details are usually resolved fastest.
Faster Self-Help
Most common questions are already answered with step-by-step guides:
